Answers to the questions we hear most often. Can’t find what you need? Contact us and we’ll be happy to help.
How much does shipping cost?
Standard shipping is free on US orders over $35. Rates for smaller orders depend on the order total and the shipping speed you choose. See our Shipping page for the full rate table.
How long will my order take to arrive?
Most orders are processed and shipped within 1 to 2 business days. After your order ships, Standard delivery takes 4–10 business days within the contiguous United States; Ground takes 1–5 business days. If you order by 1pm EST, Monday through Friday, 2nd Day delivery arrives in 2 business days and Next Day delivery arrives in 1 business day. You’ll receive an email with tracking information the day your order ships.
Do your greeting cards come with envelopes?
Yes — every card includes an envelope. Our cards have a blank interior, measure 4.9 × 6.9 inches, and are printed on 15 pt, 80 lb stock in the USA.
What is your return policy?
You can return items within 30 days of receipt for a full merchandise refund to your original payment method, as long as they are in their original packaging and condition. You can request a FedEx return label ($6.95 deducted from your refund) or ship the return yourself, trackable and insured, to our Online Returns address. See our Returns and Refunds page for full details, or email customerservice@telamodaprints.com with any questions.
Can I order personalized cards or gift tags?
Yes. We offer personalized greeting cards and gift tags for business, wedding and anniversary, baby announcements, birthdays, bar and bat mitzvahs, graduation, and holiday and Christmas cards. Visit our Personalized page to learn more.
Do you offer wholesale pricing?
Yes — retailers can open a wholesale account with TelaModaPrints. Visit our Wholesale page to apply or to log in to your existing wholesale account.
How can I contact TelaModaPrints?
Send us a message through our Contact page, email us at info@telamodaprints.com, or follow us on Facebook, Instagram, Pinterest and Twitter.